Spa Policy

NEW PROTOCOL FOR CLIENTS

  • We follow strict guidelines from Ontario Public Health.
  • All customers must wear a mask.
  • We reserve 30 minutes between customers for sanitation.
  • No outside food or drinks allowed.
  • Please arrive alone and on time and call us from the car.
  • Please leave your belongings in the car.
  • We do a temperature check upon arrival and provide hand sanitizer.
  • If you feel unwell, please reschedule your appointment.

Thank you for your patience & cooperation, we are looking forward to seeing you soon

APPOINTMENTS AND CANCELLATION POLICY

Advanced reservation for our service(s) is recommended. Please note that 24 hour cancellation notice is required. If cancellation cannot be provided within 24 Hours, a 50% cancellation charge may be applied

ARRIVAL

Please arrive 10-15 minutes prior to your appointment time. This will give you time to settle in, fill out any forms. If you arrive late, your services will be modified to your remaining time slot at the full service price.

PAYMENT METHODS

We accept cash or eMail transfer.